Privacy Policy
We keep this simple. We collect only what we need to answer you, run the demo or process your application, and we protect it the same way we protect our clients' data.
Who we are
Beacon is a business process outsourcing company. We recruit, train and manage virtual assistants, customer support teams and sales and lead generation teams for clients, mainly in Europe. Our team works remotely, with hubs in Sri Lanka and Madagascar.
You can reach us at sales@beaconbeckons.com or on WhatsApp at +32 486 28 10 90.
What data we collect
Contact and booking forms: your name, email address, company, the service you are interested in and a rough description of what you need.
Lead finder demo: your first name, work email, company name, website, what you sell, your industry, deal size and the profile of your ideal customer, plus your consent and the time you gave it.
Job applications: your name, email, phone or WhatsApp number, your CV and, if you send one, your motivation letter.
Technical data: the page you came from and campaign parameters (such as utm tags), so we know which channels bring people to us.
What we use it for
To answer your questions and prepare a discovery call.
To run the lead finder demo and send you the results.
To process your job application and contact you about it.
To improve our website and understand where our visitors come from.
We do not sell your data, and we do not use it for anything else.
Legal basis
We process your data because you asked us to (a request, a demo or an application), because you gave consent where we ask for it, and because we have a legitimate interest in running and improving our business. You can withdraw consent at any time by emailing us.
Who we share it with
We use a small number of suppliers to run the website, send email and host our systems. They only process your data on our instructions.
Part of our team works outside the EU, in Sri Lanka and Madagascar. When your data is accessed from there, we protect it with confidentiality agreements, managed equipment and access controls, as described on our security page.
We never share your data with third parties for their own marketing.
How long we keep it
Contact and demo requests: up to two years, so we can follow up properly.
Job applications: up to one year after the process ends, unless you ask us to delete them sooner or agree we keep them longer.
After that, data is deleted or anonymised.
Your rights
You can ask us at any time to see, correct or delete your data, to limit how we use it, or to receive a copy. Email sales@beaconbeckons.com and we will respond within 30 days.
If you are in the EU, you also have the right to complain to your national data protection authority.
Cookies
We keep cookies to a minimum. The site works without tracking cookies. If we add analytics in the future, we will update this page and ask for consent where required.
Changes
If we change this policy, we update this page. The current version always applies. Last updated: September 2026.